Ford Options Cashplan is ideal if you want to put down a large cash deposit and do not want to be tied to regular instalments.
Your pre-agreed Optional Final Payment gives you protection against any unexpected fall in used car prices. If you would like to return your car, your Ford Dealer will complete a vehicle appraisal. As long as your car meets our fair wear and tear standards, is within the agreed mileage, and your account is up-to-date, there will be nothing further to pay. Additional charges will be made if you exceed the agreed mileage or if your car does not meet our fair wear and tear standards.
Ford Options also gives you the flexibility to own the car at the end of the agreement. All you need to do, assuming all payments have been made, is arrange payment of the Optional Final Payment, which was deducted at the start of your agreement, plus the purchase fee. Click here to download the Ford Options end of contract guide.For a copy of the current charges for vehicle damage under our fair wear and tear standards please click here.What happens if I have not made a decision and my Optional Final Payment has become due?Please contact us on 0345 712 5490 immediately to discuss and advise us of your decision. Calls will be charged at local rates from a landline, but may vary when calling from a mobile phone. Calls may be recorded for training and quality purposes.Why is there a mileage restriction?The annual mileage is agreed depending on your individual requirements at the start of the finance agreement. It allows Ford Credit to allocate an Optional Final Payment to the vehicle, thereby calculating the monthly repayments.I'd like to return my car at the end of my Ford Options Cashplan agreement. What do I need to do? Simply return your vehicle to your Ford Dealer, who will carry out an appraisal on your vehicle. So long as the vehicle meets our 'fair wear and tear' standards, and you are within your agreed mileage, you will have nothing further to pay. Your Wear and Tear guide, provided at the start of your agreement, will give you further information regarding 'fair wear and tear' and the appraisal and return process.For a copy of the current charges for vehicle damage under our fair wear and tear standards please click here.
Ford Credit is a member of the Finance and Leasing Association (FLA) and adheres to their Lending Code. You can view this Code at the FLA website. The code sets out key commitments and principles that we believe are fundamental in providing excellent customer care. As well as setting out industry guidelines, the FLA offers a Conciliation and Independent Arbitration Scheme for complaints less than eight weeks old. For more information please feel free to ask our Customer Service team or contact the FLA direct on 020 7836 6511. If your complaint is still not closed to your satisfaction after a period of eight weeks, you have the legal right to escalate the complaint to the Financial Ombudsman Service (FOS) by calling 0845 080 1800If you would like to see Ford Credit's Complaints Publication Report, please click on the link below. Complaints Publication Report.Ford CreditFinance subject to status. Guarantees/indemnities may be required. Freepost Ford Credit.Treating Customers FairlyTreating customers fairly is a core principle at Ford Credit. This forms a cornerstone of how we do business with all our customers and is embedded in our company culture. If, at any time, you believe that we have failed to live up to this principle please contact us. Ford Credit is a trading Style of FCE Bank plc. Registered in England: No 772784. Registered Office: Central Office, Eagle Way, Brentwood, Essex, CM13 3AR. FCE Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under firm reference number 204469.
Call me back
Fill out the form below and one of our team will give you a call back ASAP.