COVID-19 Updates.

Warranty Scheduled Service Due Date/Time Tolerance

  • The current tolerance limit of 1 month, in relation to vehicles being serviced in accordance with Ford specifications, after the actual scheduled service due date will be suspended during this time. The distance tolerances remain at 1,000miles/1,500 kilometres.

  • The current time limit, to complete a Warranty repair within 14 days of the Warranty expiring if the customer reported the concern within the Warranty period, is suspended during this time.

Any MOT Due from 30th March 2020 is Extended for 6 Months

You do not need to do anything to extend your vehicle’s MOT expiry date if it’s on or after 30 March 2020.

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However, you must keep your vehicle safe to drive.

Ford Protect Roadside Assistance (SARA) extended.

An extension of 4 weeks for contracts ending during the effective lock-down period. This takes effect from March 20th to May 18th.

The 4-week extension period will continue to be reviewed by Ford to ensure customers are fully supported during this time.

Motability 6 Month Lease Extension

If a you are coming to the end of your lease, Motability will automatically extend this for six months. There will be no need for you to contact Motability; and you will continue to be insured. If a you plan to leave the Scheme at the end of your lease, please contact the Motability customer services team so they can discuss arrangements.

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On behalf of the entire Team at Keith Motors, thank you for your co-operation and understanding. We look forward to welcoming you back as soon as we are able to.

If you have any questions, we are still here if you need us and you can stay in contact through our social media channels.

- Keith Motors

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