Business users only. Finance subject to status. Guarantess may be required. Freepost Ford Credit.
Ford Credit is a trading style of FCE Bank plc which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under the firm reference number 204469.
The availability of tax and VAT benefits may vary subject to the facts and circumstances of individual cases and tax law is subject to change over time. Customers are therefore advised to seek professional advice with regard to taxation.
Ford Credit is a member of the Finance and Leasing Association (FLA) and adheres to their Lending Code. The code sets out key commitments and principles that we believe are fundamental in providing excellent customer care. As well as setting out industry guidelines, the FLA offers a Conciliation and independent Arbitration Scheme for complaints less than eight weeks old. For more information please feel free to ask our Customer Service team or contact the FLA direct on 0207 836 6511. If your complaint is still not closed to satisfaction after a period of eight weeks, you have the legal right to escalate the complaint to the Financial Ombudsman Service (FOS) by calling 0845 080 1800.
Treating Customers Fairly:
Treating customers fairly is a core principle at Ford Credit. This forms a cornerstone of how we do business with all our customers and is embedded in our company culture. If, at any time, you believe that we have failed to live up to this principle please contact us.