Showroom Executive (Commercial Centre Ringwood)

Due to growth, a unique opportunity has arisen at our commercial vehicle centre in Ringwood. Offering a multi-role position in both service and sales departments. Although the dealership sells commercial vehicles, the service department predominantly maintains passenger vehicles.

If you are a service advisor wanting to progress to sales or just from a customer service background, this could be the perfect opportunity.

If you think you are driven, well organised, with a passion for exceptional customer service, please get in touch.

Apply Now

As a Showroom Executive, Customer Care will always come first to you. So, you’ll take the time to talk to people, build a genuine rapport and identify exactly what it is that they want and need. And, we’ll take the time to do the same with you, offering all the support and opportunity you need to create a successful automotive career.

Requirements

• 1+ years’ experience in a customer service role ideally in a service department i.e., sales, service, telesales etc
• Great commination skills with both customers and colleagues
• An eye for detail
• A desire to succeed.
• Ability to work as a team.

Main Responsibilities

Service department | Primary role, supporting the department daily.

• Handling incoming calls and online bookings/ enquiries
• Using DMS to create bookings.
• Updating customers on progress
• Invoicing and taking payment.
• Communicating with the workshop

Sales Department | Supporting the department in times on absence.

• Handling customer enquiries by phone, digitally and face to face
• Following the sales process
• Vehicle handovers
  

Benefits

• Competitive salary
• Unique multi-role position
• Pension
• Bonus structure in both departments
• 22 days holiday, plus bank holidays
• Monday to Friday, primarily.
• Mental health support plan
• Optional use of a company vehicle and fuel (Taxable benefit)

Working Hours

Monday to Friday 8:30 to 17:30

Saturday – Only to cover salesperson on holiday. 9:00 – 16:00

Bank Holidays – Every other 10:30 – 16:00 Covering sales only.

The successful candidate will be based at our Ringwood Site.

Apply Now

Please Send your CV and Covering Letter to tom.simon@keithmotors.com or alternatively Contact Us.